Return & Refund Policy

14-Day Return Policy

We operate a 14-day return policy. This means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition you received it: unworn or unused, with tags, and in the original packaging. You’ll also need the receipt or proof of purchase.

To start a return, contact us at patriotbrandnl@outlook.com.
Note: returns must be sent to:
Oude Arenborgweg 26B, 5916 RX, The Netherlands.

If your return is accepted, we’ll send you a return shipping label with instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

For any questions about returns, you can always reach us at patriotbrandnl@outlook.com.

Damage and issues

Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you received the wrong item, so we can evaluate the issue and make it right.

Exceptions / non-returnable items

Certain types of items cannot be returned, such as perishable goods (like food, flowers, or plants), custom products (special orders or personalized items), and personal care items (e.g., beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases.

If you have questions or concerns about your specific item, please contact us.

Sale items and gift cards cannot be returned.

Exchanges

The fastest way to get what you want is to return the item you have and make a separate purchase for the new item once the return is accepted.

14-Day statutory right of withdrawal in the EU

Without prejudice to the above, if the goods are shipped to the European Union, you have the right to cancel or return your order within 14 days, for any reason and without justification. As above, your item must be in the same condition you received it: unworn or unused, with tags, and in the original packaging. You’ll also need a receipt or proof of purchase.

Refunds

Once we’ve received and inspected your return, we’ll notify you and let you know if the refund was approved. If approved, you’ll be automatically refunded to your original payment method within ten business days.

Remember, it may take some time for your bank or credit card company to process and post the refund.

If it has been more than 15 business days since we approved your return and you haven’t received your refund, please contact us at patriotbrandnl@outlook.com.